Customer care
Shipping Policy
How MAYCSS ships your order — processing times, delivery estimates, and how to reach us about a shipment.
Who we are
MAYCSS ships online orders from the United States. Business address: 1707 S Lee's Summit Rd, Independence, MO 64050, USA. Support: myacssstore@gmail.com · +1 (501) 436-9308.
Processing time
Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and US public holidays). You will receive an email when your order ships.
Delivery estimates
Standard US delivery usually arrives within 3–7 business days after shipment, depending on your location and carrier. Transit times are estimates and may vary during peak seasons or weather delays.
Shipping costs
Shipping cost (if any) is calculated at checkout before you pay. Free-shipping promotions, when offered, are shown clearly on the cart and checkout pages.
Tracking
When a tracking number is available, we email it to the address used at checkout. For help with a shipment, visit Contact Us with your order ID.
Returns & undeliverable packages
Eligible returns follow our Refund & Returns Policy (10-day window, mail-in to 1707 S Lee's Summit Rd, Independence, MO 64050, USA). If a package is returned as undeliverable, contact myacssstore@gmail.com so we can help reship or refund according to that policy.
Contact us about shipping
Questions about an order in transit? Visit Contact Us or email myacssstore@gmail.com / call +1 (501) 436-9308.